Useful Resources


Bar Pro Bono Unit documents

Application form for individuals

Application form for organisations

Complaints procedure

Applicant Communication Policy



Advicenow – provides step-by-step guides, tools, and films to help people deal with their legal problems, including step-by-step help for people who have to represent themselves in court

Personal Support Unit – supports people going through court proceedings without legal representation



How to sort out your legal problem before or instead of going to court

Going to court or tribunal without a lawyer

Witnesses going to court in civil proceedings



Legal Aid

Check if you are eligible for legal aid

Civil Legal Advice (if eligible for legal aid)

Legal Aid Agency – 0300 200 2020 – Civil enquiries | 01158 526 000 – Crime enquiries


Legal Advice

National Organisations

Advice Local – finds tailored information for your area, including details of independent advice organisations who can help you get the advice and support that you need

Citizens Advice Bureau – provides legal advice

Law Centres Network – offers face-to-face legal advice to local residents, and some run a telephone advice line.

LawWorks Clinics – nationwide network of free legal advice sessions, including free legal advice for small charities and not-for-profit organisations.

The University of Law - provides free legal advice to members of the public


Benefits, Finance and Debt

Financial Ombudsman Service – consumer helpline 0800 023 4567 / 0300 123 9123

Free Representation Unit – provides representation in social security hearings

HMRC Tax and Benefits Confidential Helpline – 0845 608 6000 – helps families and individuals with targeted financial support

Mary Ward Legal Centre – 020 7831 7079 – provides free legal advice to those based in London

Money Advice Service – 0300 500 5000 – provides free and impartial money advice

National Debt Line – 0808 808 4000 – provides free debt advice

South West London Law Centres – 0208 767 2777 – provides a 30 minute free session of legal advice on money and debt management

TaxAid – 0345 120 3779 – assists those on a low income whose problems cannot be resolved with HMRC

Toynbee Hall – frontline advice agency based in East London.

Zacchaeus 2000 Trust (Z2K) – 020 8964 0961 – provides advice and support on a range of issues



Victim Support – 0808 1689 111 – supports anyone affected by crime

Independent Police Complaints Commission –  oversees the police complaints system and investigates the most serious incidents and complaints involving the police

NACRO – offers support and advice regarding access to employment, housing and education to people with criminal records and professionals working with them

Centre for Criminal Appeals – 020 7040 0019 – fights miscarriages of justice and demands reform

Criminal Sentencing – information about the different types of criminal sentencing



Disability Law Service – 020 7791 9800 – provides free legal advice to people with disabilities and their carers

MIND – 0300 466 6463 – offers legal information to adults who have direct experience of mental health problems

Samaritans – 08457 90 90 90 – offers a safe place to talk at any time

Sane – 0845 767 8000 – works to improve quality of life for anyone affected by mental illness


Domestic Violence

National Domestic Violence Helpline – 0808 2000 247 – 24 hour helpline dial

Rights of Women – 020 7251 6577 – family law helpline | 020 7521 8887 – criminal law helpline

Survivors UK – 0845 122 1201 –  helps men who have been sexually abused

Rape Crisis – 0808 802 9999



Coram Children's Legal Centre's Education Legal Practice – 0845 345 4345 – provides free legal information on exclusions, bullying, special educational needs, admissions and attendance at school

Refugee Support Network’s ‘Access to Higher Education’ advice line – 07597583228 / 0800 331 7292



Advisory, Conciliation and Arbitration Service (ACAS) – 0300 123 1100 – provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems

Free Representation Unit – provides representation in employment hearings

Public concern at work – 0207 404 6609 – offers advice to individuals with whistleblowing dilemmas at work

South West London Law Centres – 0208 767 2777 – provides a 30 minute free session of legal advice on employment rights and obligations

Toynbee Hall – frontline advice agency based in East London.

YESS Law – 020 3701 7530/7531 – offers affordable advice to employees and employers who want to resolve problems at work



Central Family Mediation – 0207 832 5846 / 0845 652 0127 – offers a professional and child focused dispute resolution service

Coram Children’s Legal Centre's Child Law Advice Service – provides advice on parental disputes about child arrangements, child protection and attending court

Grandparents Legal Centre – 0843 289 7130 – specialists in advising about the steps grandparents need to take to try and resolve certain difficult issues



Shelter – 0808 301 6079 – find advice locally

Leasehold Advisory Service – 0207 832 2500 – independent advice on residential leasehold and park homes

Mary Ward Legal Centre – 020 7831 7079 – provides free legal advice to those based in London

South West London Law Centres – 0208 767 2777 – provides a 30 minute free session of legal advice on housing issues

Toynbee Hall – frontline advice agency based in East London.


Human Rights and Public Law

The AIRE Centre – promote awareness of European law rights and assist marginalised individuals and those in vulnerable circumstances to assert those rights.

Equality Advisory Support Service – 0800 444 205 – advises and assists individuals on issues relating to equality and human rights

Public Law Project – have produced various useful resources


Immigration and Asylum

Coram Children’s Legal Centre's Migrant Children's Project  – provides one-to-one legal advice on issues affecting children subject to immigration control

Joint Council for the Welfare of Immigrants – 0207 553 7470 – represents clients at all stages of the legal process including applications to the Home Office, entry clearance, appeals and judicial review.  

Kalayaan – 0207 243 2942 – provides advice, advocacy and support in the UK for migrant domestic workers

Migrant Legal Support – specifically for Wales and the South West

Project 17 – 0796350944 – for migrant families with no recourse to public funding on housing and financial issues

Refugee Council – 0808 808 2255 – supporting and empowering refugees

South West London Law Centres – 0208 767 2777 – provides a 30 minute free session of legal advice on all matters to do with immigration and asylum

Toynbee Hall – frontline advice agency based in East London.



Prisoners Abroad –  0808 172 0098 – cares for the welfare of British prisoners held in foreign prisons


Professional Disciplinary

Doctor support service – 020 7383 6707 – offers emotional help from fellow doctors and functions independently of the GMC

Action against Medical Accidents – 0845 123 23 52 – providing free confidential advice to people affected by medical accidents



Civil Mediation – find a civil mediation service

National Mediation Providers Association (NMPA) – 0845 519 6901 – offers a cost effective way for parties to resolve their disputes without going to court


Solicitors and Barristers

Legal Choices – provides information about whether you need a barrister or solicitor

Solicitor Help

Expert Help - ask a Solicitor a Question get an answer in minutes

Solicitors Regulatory Authority – find a Solicitor

The Law Society – find a Solicitor

Barrister Help

Direct Access Barrister – find a Barrister

Problems with Solicitors or Barristers

Solicitors Regulatory Authority – How to make a complaint about a Solicitor

Bar Standards Borad – How to make a complaint about a barrister


Translating Services

Legal Translators – students explain complex legal concepts and procedures to clients in simple terms